Refund Policy

Last Updated: January 1, 2026

Important: No Refund Policy (Direct Purchases)

For direct purchases made through our website: ALL SALES ARE FINAL. NO REFUNDS WILL BE PROVIDED FOR ANY REASON, including but not limited to: cancellation of service, dissatisfaction with the service, technical issues, account suspension or termination, changes to service features, billing errors, or any other circumstances. By purchasing a subscription directly from ClavaNet, you acknowledge and agree to this no-refund policy.

For App Store or Google Play purchases: Refund requests must be submitted directly to Apple or Google through their respective platforms. See Section 2.1 for complete details.

1. General Policy

This Refund Policy ("Policy") applies to purchases, subscriptions, and payments made to ClavaNet, operated by Easy Pro Technologies, LLC ("Company", "we", "us", or "our"). By making a purchase or subscribing to our services, you acknowledge that you have read, understood, and agree to be bound by this Policy.

Important: This Policy applies differently depending on how you purchased your subscription:

  • Direct Purchases: Purchases made directly through our website are subject to our no-refund policy (see Section 2)
  • App Store/Play Store Purchases: Purchases made through Apple App Store or Google Play Store are subject to the refund policies of those platforms (see Section 2.1)

2. No Refund Policy (Direct Purchases Only)

ALL SALES ARE FINAL. NO REFUNDS WILL BE PROVIDED FOR ANY REASON.

This policy applies only to direct purchases made through our website or other payment methods managed directly by ClavaNet. For purchases made through Apple App Store or Google Play Store, please see Section 2.1.

For direct purchases, this policy applies to all subscription fees, one-time charges, upgrade fees, and any other payments made directly to ClavaNet, regardless of the circumstances. Refunds will not be provided for:

  • Cancellation of service at any time, including immediate cancellation after purchase
  • Dissatisfaction with the Service, features, or functionality
  • Technical issues, bugs, or service interruptions
  • Account suspension or termination by us or by you
  • Changes to service features, pricing, or terms
  • Billing errors (we will correct errors but will not issue refunds)
  • Unused portions of subscription periods
  • Downgrades or upgrades to different Plans
  • Failure to use the Service or any features
  • Loss of data or inability to access your account
  • Any other circumstances, whether foreseen or unforeseen

By purchasing a subscription or making any payment directly to ClavaNet (not through a third-party platform), you acknowledge that you have read, understood, and agree to this no-refund policy. You waive any right to a refund under any circumstances, except where such waiver is prohibited by applicable law.

2.1 App Store and Third-Party Platform Refunds

For purchases made through Apple App Store: Refund requests for subscriptions purchased through the Apple App Store must be submitted directly to Apple through Apple Support or your Apple ID purchase history. Apple manages all refunds for App Store purchases, and we will honor Apple's refund decisions. For more information, visit: support.apple.com

For purchases made through Google Play Store: Refund requests for subscriptions purchased through Google Play must be submitted directly to Google through the Google Play Store. Google manages all refunds for Play Store purchases, and we will honor Google's refund decisions.

The no-refund policy stated in Section 2 applies to direct purchases made through our website or other payment methods, but does not override the refund policies of third-party platforms (Apple App Store, Google Play Store) through which you may have purchased your subscription.

3. Subscription Cancellation (Direct Purchases)

You may cancel your subscription at any time through your account settings or by contacting our support team. Cancellation will take effect at the end of your current billing period. You will continue to have access to the Service until the end of the period for which you have paid.

Important: Cancellation does not entitle you to a refund of any fees already paid. You will not receive a prorated refund for any unused portion of your subscription period. Upon cancellation, your access to the Service will terminate at the end of your current billing period, and you will not be charged for subsequent periods.

4. Free Trial Period (Direct Purchases)

We may offer free trial periods for certain subscription plans. During the trial period, you may access the Service without charge. At the end of the trial period, your account will automatically convert to a paid subscription unless you cancel before the trial period expires. You will be charged according to your selected plan and billing cycle immediately upon trial expiration.

To avoid charges, you must cancel your subscription before the trial period ends. You can cancel at any time during the trial period through your account settings. Once the trial period ends and billing begins, the no-refund policy applies to all charges.

5. Billing Errors (Direct Purchases)

If you believe there has been a billing error, please contact us immediately at support@clavanet.com. We will investigate the issue and correct any errors that we confirm. However, correction of billing errors does not constitute a refund. We will adjust future charges or provide account credits as appropriate, but we will not issue refunds for past charges, even if an error is confirmed.

6. Service Modifications and Discontinuation (Direct Purchases)

We reserve the right to modify, suspend, or discontinue any part or all of the Service at any time, with or without notice. Service modifications, suspensions, or discontinuations do not entitle you to refunds or credits. We are not liable for any loss or damage resulting from service unavailability, modifications, or discontinuation.

7. Account Termination (Direct Purchases)

If your account is terminated by you or by us for any reason, including violation of our Terms and Conditions, you will not be entitled to any refund for fees already paid. Termination does not entitle you to a refund for any unused portion of your subscription period.

8. Legal Exceptions

This no-refund policy applies to the maximum extent permitted by applicable law. In jurisdictions where consumer protection laws require refunds under certain circumstances (such as for defective services or failure to deliver promised services), we will comply with such legal requirements. However, such exceptions are limited to the minimum required by law and do not create a general right to refunds.

If you believe you are entitled to a refund under applicable law, please contact us at legal@clavanet.com with a detailed explanation of your claim and the legal basis for your request.

9. Contact Information

Business Address

Easy Pro Technologies, LLC
80 S White Horse Pk Unit 5B #300
Hammonton NJ 08037

ClavaNet is maintained and operated by Easy Pro Technologies, LLC.

If you have any questions about this Refund Policy, please contact us:

  • Email: support@clavanet.com
  • Legal Inquiries: legal@clavanet.com
  • Website: clavanet.com/support
  • Business Address: 80 S White Horse Pk Unit 5B #300, Hammonton NJ 08037

We will respond to your inquiries within a reasonable timeframe, typically within 5-7 business days.

10. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. We will notify users of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes acceptance of the modified policy.

This Refund Policy is incorporated by reference into our Terms and Conditions. In the event of any conflict between this Policy and the Terms and Conditions, the Terms and Conditions shall govern.


By using ClavaNet and making any purchase, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy.